Intercruises Barcelona & Palma teams successfully passed their ISO audits for its Quality and Environmental policies. The audits, performed by independent auditors from Lloyd’s Register Quality Assurance Limited (LRQA), evaluated the continuous compliance of the management system against the requirements of ISO 9001 (in Barcelona and Mallorca) and ISO 14001 (Barcelona).

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Evaluation Criteria

After carefully evaluating the review of the established Quality Management System (QMS), Hotel Operations, Port Agency Operations, Human Resources and Passenger Services (Mallorca), LRQA auditors concluded that the management system continues to be routinely implemented and conforms to the requirements of ISO 9001: 2008 and ISO 14001: 2004 standards. The auditors noted that a great strength pointed out by the auditors was the competence of all the staff that was interviewed.

Contact Intercruises for more information on Intercruises’ Sustainability & Management policies